@misc{ais_repository_1634, title = {Strategi Customer Recovery dalam Pemulihan Reputasi Lembaga Keuangan atas Layanan Mobile Bangking (Studi pada Layanan IBS BMT Artha Buana Metro)}, author = {AHMINANI}, year = {2026}, publisher = {}, howpublished = {Repository AIS}, note = {oai:ais:library-item:2585} }